U.S. Exchanges
If you are not completely
satisfied with your reed, simply return with it in its original packaging
proof of purchase to the
address listed below within 30 days of purchase. You can also request one exchange of strength if you wish.
In our experience, most customers who originally ask for a refund are completely
satisfied once they find the correct strength, so we suggest that you ask for an
exchange first. Naturally, reeds which have been modified in any way, cannot be accepted for exchange or
refund. Handling charges of US$3.00/reed
must be included with the return.
Note that it is company policy to destroy reeds which have been
returned or exchanged, so when you buy a new reed, you can be certain that it
has come straight from our production facilities.
We are constantly improving the quality of our
reeds. Of course, our objective
is to have 100% satisfaction. We don't have far to
go.
Légère Reeds Ltd.
39 Weatherup Crescent
Barrie, Ontario, Canada
L4N 7J6
Telephone: 1-705-735-1559
Fax: 1-705-735-4097