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Hi [submission:values:first_name],
Your exchange has been approved. A copy of this email must accompany your package in order to avoid your request being delayed or possibly denied.
Please mark on your envelope, for customs purposes, "Woodwind Reed Exchange; Value $1"
Note from Customer Service: 
Because you are located in [submission:values:country] please mail your reed and a printout of this email to: 
RMA Number: [submission:serial]
Your support is greatly appreciated and we hope that your new reed will better suit your needs.
Thank you, 
Légère Reeds