Légère Reeds wants you to be happy with your purchase. In our experience, most customers are completely satisfied once they find the correct strength, so if you are not happy with your clarinet or saxophone reed, please Exchange your Reed to begin the process within 30 days of purchase. Unfortunately, reeds which have been modified in any way, cannot be accepted for exchange.
We are constantly improving the quality of our reeds. Every reed that is returned comes back to us for evaluation. We have detailed production records, and are constantly monitoring our quality. Of course, our objective is to have 100% satisfaction.