Légère reeds Ltd. wants you to be happy with your purchase. In our experience, most customers are completely satisfied once they find the correct strength, so if you are not happy with your clarinet or saxophone reed, please ask us for a no-hassle exchange of strength within thirty days of purchase. Unfortunately, reeds which have been modified in any way, cannot be accepted for exchange. See the list below for details for your region or country.
Legere's new bassoon reeds are extremely difficult to make, and at this time, we will not accept returns or exchanges.
Note that it is company policy to destroy reeds which have been returned, so when you buy a new reed, you can be certain that it has come straight from our clean production facilities.
We are constantly improving the quality of our reeds. Every reed that is returned comes back to us for evaluation. We have detailed production records, and are constantly monitoring our quality. Of course, our objective is to have 100% satisfaction. We don't have far to go.
Specific Exchange Policy in various regions and countries. If your region is not listed here, please contact us directly.
- Belgium, Netherlands, Luxembourg
- Germany: Email for information email@example.com
- Japan -
- United Kingdom