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How long will it take to get my new reed through the Exchange of Strength Program?

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Please allow 2 business days for the new reed to be shipped after the exchange has been approved.

All packages are shipped via Canada Post from our facilities in Barrie, Canada and may take:

  • 3-7 business days for Canadian orders
  • 5-12 business days for USA orders
  • up to 15 to 20 business days for all other international orders

Please note that USPS, Canada Post, and many other postal services around the world are experiencing delays due to the global pandemic. All exchanges are likely to take longer than anticipated to arrive as a result. We apologize in advance for any inconvenience this may cause.