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I filled out the Exchange of Strength form but can’t hit “Submit”

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Please ensure all required form fields are properly filled out while submitting your exchange form. If the Submit button is greyed out, it means there is required information missing.

The most commonly missed fields are:

  • Postal Code
  • Region (Address)
  • Picture of receipt

To upload the image of your receipt, please click the “Choose File” button, and find the appropriate image on your computer.

Accepted file types for the receipt are: jpg, png. There is a maximum file size of 4 MB. The photo/screenshot of receipt must be uploaded within 30 days of purchase. The purchase date must be visible on the receipt.

Please note, it could take up to 30 seconds for the form to go through.